Terms and Conditions for Appointment as Retailer/Distributor/Master Distributor/State Head

These terms and conditions (Terms and Conditions) shall apply to and govern the commercial arrangement between p2spay Private Limited payment solutions (herein after referred as " p2spay Private Limited ) and the Retailer/Distributor/Master Distributor/State Head. These Terms and Conditions and any attachments hereto represent the entire agreement between p2spay Private Limited and the Retailer/Distributor/Master Distributor/ State Head and no changes to the same are binding unless they are in writing and intimated by the authorized representative of p2spay Private Limited


" p2spay Private Limited payment solutions" herein called as “ p2spay Private Limited” is a digital financial facilitation service provider, a company incorporated under the Companies Act, 2013 (hereinafter referred to as the Company/ p2spay Private Limited which expression shall unless repugnant to the context or meaning thereof mean and include its successors and permitted assigns).

OPERATION OF THE RETAIL /Distributor/Master Distributor/ State Head OUTLET

1. During the Term, the Retailer/Distributor/Master Distributor/ Super Distributor shall render the services ("Services") of p2spay Private Limited, by and through such of its officers, employees. agents, representatives and affiliates as it shall designate, from time to time. Notwithstanding anything contrary contained in these Terms and Conditions, p2spay Private Limited shall have the right at any time, to modify, alter and amend the lists of Services, including the manner, procedure, process in which the Retailer/Distributor/Master Distributor/ State Head will be required to perform the Services and the Retailer/Distributor/Master Distributor/ State Head shall be bound by all such modifications, alterations and amendments made by p2spay Private Limited


2. The Retailer/Distributor/Master Distributor/ State Head shall only market, distribute sell or promote such p2spay Private Limited Services as are permitted expressly by p2spay Private Limited. The Retailer/Distributor/Master Distributor/ State Head shall not automatically have the right to market, sell, distribute, or promote any product or service that may be provided by other retail outlets, whether in the present or in the future. In the event of any addition to the Services, p2spay Private Limited may, at its sole discretion, intimate the Retailer/Distributor/Master Distributor/ State Head that the Retailer/Distributor/Master Distributor/ State Head is entitled to sell, market, distribute and promote such product or service. p2spay Private Limited shall also have the right to direct the Retailer/Distributor/Master Distributor/ State Head to discontinue providing any of the p2spay Private Limited Services at the Retail Outlet without assigning any reason whatsoever.


3. p2spay Private Limited shall specify to the Retailer/Distributor/Master Distributor, State Head, the necessary infrastructure and equipment including but not limited to computer terminals, peripherals attachments, internet and broadband connectivity, mobile device and/or any such device with GPRS connectivity, HTML enabled, which is compatible enough to run p2spay Private Limited Software/Services etc. for effectively providing the p2spay Private Limited Services, which the Retailer/Distributor/Master Distributor/ State Head shall acquire at its sole expense. In case of the MPOS Application, the Retailer/Distributor/Master Distributor/ State Head shall be entitled to install the p2spay Private Limited Software on that particular mobile device and/or any such other device, which is proposed to be registered with p2spay Private Limited for availing p2spay Private Limited Services, and no other mobile/device of the Retailer/Distributor/Master Distributor/ shall have such Software installed unless registered under the terms and conditions of this Agreement Further, the Retailer/Distributor/Master Distributor/ State Head shall prominently display the p2spay Private Limited signage, signboards, logos, etc at a prominent place in the Retail Outlet, strictly in accordance with the directions issued by p2spay Private Limited in this regard.


4. Upon satisfactory installation and operation of the necessary equipment and peripherals, p2spay Private Limited shall, subject to these Terms and Conditions, install the necessary software and other p2spay Private Limited Intellectual Property to enable the provision of the Services. All Services shall be provided solely through the portal of p2spay Private Limited or are recorded therein and no offline transactions are permitted and/or no such fake/false receipts should be issued by the Retailer/Distributor/Master Distributor for the willful fraud transaction done by the Retaller/Distributor/Master Distributor/ State Head which are not transacted through p2spay Private Limited Software/portal. However, if any Retailer/Distributor/Master Distributor / State Head is found and/or discovered doing any such malicious/wrong/willful/fraudulent acts and/or offline transactions, it shall be liable and charged for such civil/penal and criminal acts by and under but not limited to the Indian Penal Code 1860 and Criminal Procedure Code 1973.


5. The Retailer/Distributor/Master Distributor/ State Head shall obtain all necessary license(s), permits and approvals for selling, distributing, marketing and promoting the Services from the Retail Outlet and shall bear all costs and incidental expenses incurred in this regard, including without limitation all fees for application, license fees, charges and taxes.


6. The Retailer/Distributor/Master Distributor/ State Head shall keep the Retailer/Distributor/Master Distributor/ State Head Outlet open for business during normal business hours, or as permitted by law or such other time period as p2spay Private Limited may specify from time to time.


7. The Retailer/Distributor/Master Distributor/ State Head shall ensure that the Retail Outlet is utilized for the purpose of rendering the Services in accordance with these Terms and Conditions. The Retailer/Distributor/Master Distributor/ State Head shall further ensure that and shall not cause or permit.


any material that may not be made available to the public under applicable law, including without limitation any vulgar, obscene, pornographic, misleading, defamatory, libelous, offensive, derogatory, threatening, harassing, abusive or violent content, to be made available in the Retail Outlet or.
any activities that are proscribed under law or reasonably considered to be immoral or against public interest.

8. p2spay Private Limited may, at its sole discretion and with or without consideration, provide training manuals, technology support, ongoing advice and assistance to the Retailer/Distributor/Master Distributor/ State Head and designated employees of the Retailer/Distributor/Master Distributor/ State Head, including, provision of brochures, pamphlets charts, signboards, signage and other materials for the purposes of advertisement, promotion and marketing the Services. Any materials supplied by p2spay Private Limited shall be utilized solely in relation to the provision of Services and the Retailer/Distributor/Master Distributor/ State Head shall ensure that such materials are not utilized for any other purpose.


9. The Retailer/Distributor/Master Distributor/ State Head shall not encroach/poach upon the areas of operation of other neighboring Retailer/Distributor/Master Distributors/ State Head appointed by p2spay Private Limited or act in any manner which will prejudice the business prospects of neighboring Retailer/Distributor/Master Distributors/ State Head appointed by p2spay Private Limited.


10. In this Terms of Use, unless the contrary intention appears and/or the context otherwise requires, capitalised terms defined by: (i) inclusion in quotations and/ or parenthesis have the meanings so ascribed, and (ii) the following terms shall have the meanings assigned to them herein below:


DEFINITIONS AND INTERPRETATION

"Applicable Law" includes all applicable Indian statutes, enactments, acts of the state legislature or parliament, laws, ordinances, rules, bye-laws, regulations, notifications, g p2spay Private Limitedelines, directions, directives and orders of any governmental authority, statutory authority, board, recognized stock exchange, as may be applicable including but not limited to G p2spay Private Limitedelines on Managing Risks and Code of Conduct in Outsourcing of Financial Services by Banks, Business Correspondent G p2spay Private Limitedelines issued by RBI from time to time, Payment & Settlement Systems Act, 2007, Payment & Settlement Systems Regulations, 2008, Policy G p2spay Private Limitedelines on Issuance and operation of Pre-paid Payment Instruments in India, and any other g p2spay Private Limitedeline in relation to pre-paid cards issued from time to time by Reserve Bank of India and in each case, any implementing regulation or interpretation issued thereunder including any successor Applicable Law.


"Applicant" shall mean You or any individual person above the age of [18 (eighteen)] years, using an operational mobile phone connection, who applies either on his owner approaches Retail Partner at the Retail Outlet locations and/or such other locations, for availing the Company Services "Company Rules" shall mean policies issued by the Company with respect to its strategic business partners, retail partners, distributors, State Head, Consumers including but not limited to the policy on the code of conduct and other sales and management policies as issued on the Website, Platform and/ or otherwise and amended from time to time "Consumer shall mean an Applicant who upon submission of the CAF and upon completion of necessary formalities, is found to be eligible by Company as per g p2spay Private Limitedelines issued by RBI (if any), to avail the Company Services and has opened a Membership Account. "Governmental Authority" means any nation, state, sovereign, or government, any federal, regional, state, local or political subdivision and any entity exercising executive, legislative, judicial, regulatory or administrative functions of or pertaining to government, constitutionally established and having jurisdiction over any of the parties (to the extent relevant to the transactions contemplated hereby) or the assets or operations of any of the foregoing or the transactions contemplated hereb. "INR or "RS" means Indian Rupees, the lawful currency of the Republic of India. "Intellectual Property" shall mean all intellectual property used for the purpose of or in association with or in relation to providing the Company Services utilising the Platform and includes without limitation,


Software, operating manuals, software code, program, instructions, specifications, processes, input methods, data or information used in relation to, in association with or for the operation of the software installed by Company:
the trademarks, service marks, trade names, business names, logos, symbols, styles, colour combinations used by Company during the course of its business and all depictions, derivations and representations thereof
all promotional material including without limitation, advertisements, literature, graphics, images, content and the look and feel" of all of the above, and
all techniques, formulae, patterns, compilations, processes, inventions, practices, methodology, techniques. "Tax" or "Taxes" shall mean any and all taxes, GST, cess, levies, imposts, duties, charges, deposits, fees, deductions or withholdings that are, or that are to be. imposed, levied, collected, withheld or assessed, together with any and all interest, penalties, claims or other liabilities arising under or relating DISTRIBUTOR

ACCEPTANCE AND APPOINTMENT AS RETAILER/DISTRIBUTOR/MASTER DISTRIBUTOR, State Head

11. These Terms and Conditions shall come into force from the date (Effective Date) of Retailer/Distributor/Master Distributor/ State Head Application Form attached herewith. Within 30 (thirty) days from the date of acceptance by Retailer/Distributor/Master Distributor, State Head, the Retailer/Distributor/Master Distributor/ State Head shall commence business in accordance with these Terms and Conditions


12. The Retailer/Distributor/Master Distributor/ State Head acknowledges that it has read and understood these Terms and Conditions at the time of making an application to p2spay Private Limited for operation of a retail outlet to provide the Services (as defined herein) under the name and style of " p2spay Private Limited" and that it has had sufficient time to evaluate the financial requirements, equipment required to conduct the business, services applicable/ enable in his area of operation and risks associated with the establishment and operation of the retail outlet


13. During the Term and subject to these Terms and Conditions, p2spay Private Limited hereby appoints the Retailer/Distributor/Master Distributor / State Head and the Retailer/Distributor/Master Distributor/ State Head hereby accepts the appointment as a p2spay Private Limited Retailer/Distributor/Master Distributor/ State Head, to establish and operate a retail outlet at such address as specified in the Retailer/Distributor/Master Distributor/ State Head application form attached herewith for the purpose of marketing, selling and providing the Services ("Retail Outlet"). No changes to the address as mentioned in the Retailer/Distributor/Master Distributor/ State Head Application form shall be permitted, except with the prior written consent from p2spay Private Limited whereas such consent shall be signed by the Authorized Representative of the level of Vice President or above


14. The appointment of the Retailer/Distributor/Master Distributor/ State Head under these Terms and Conditions shall remain valid up to the termination (Term"). p2spay Private Limited may exercise its right of withdrawal by giving a notice in writing to the Retailer/Distributor/Master Distributor/ State Head 1 (one) month prior to withdrawal unless any breach of this agreement by the Retailer/Distributor/Master Distributor/ State Head

15. The Retailer/Distributor/Master Distributor may describe himself as an 'authorized Retailer/Distributor/Master Distributor/ State Head of p2spay Private Limited, but must not hold [itself/himself] out as being entitled to bind p2spay Private Limited in any way. The Retailer/Distributor/Master Distributor/ State Head shall not make, cause or permit, directly or indirectly. any description or projection of itself as a partner or employee or officer or representative of p2spay Private Limited

16. p2spay Private Limited is in the business of facilitating/distributing/marketing/providing of product(s)/service(s) of various service providers to enable them to expand the distribution networks for the services provided by them.

17. The Retailer/Distributor/Master Distributor/ State Head has understood the business model and aware that p2spay Private Limited is just a facilitator and distributor of products and services and does not own such services or products by itself. p2spay Private Limited takes reasonable efforts to make available the services and products, however, shall not be liable and responsible for any deficiency of such services and products. p2spay Private Limited further also takes reasonable efforts to provide its best uninterrupted services at best quality; however, technological systems are prone to interruption for upgradation, maintenance, break down of either the systems of p2spay Private Limited or that of the Service Providers. The Retailer/Distributor/Master Distributor/ State Head shall be managing his business considering such interruptions.

PAYMENTS AND COMMISSIONS

18. Non Refundable Registration Fees: The Retailer/Distributor/Master Distributor/ State Head shall deposit such an amount ("Registration Fees") by way of a non-refundable registration fee as per commercial terms defined by p2spay Private Limited on or before the Effective Date. The same will be deducted from the wallet or charged from the Retailer/Distributor/Master Distributor/ State Head.


Working Capital

19. The Retailer/Distributor/Master Distributor/ State Head shall maintain and deposit with p2spay Private Limited working capital ("Working Capital") in a bank designated and intimated to the Retailer/Distributor/Master Distributor/ State Head for this purpose ("Designated Bank) which will be an interest free deposit. The Working Capital limit may be increased from time to time by way of written intimation to the Retailer/Distributor/Master Distributor/ State Head. The Retailer/Distributor/Master Distributor/ State Head shall immediately deposit such further amounts to ensure that the Working Capital is maintained at the aforementioned amounts at all times.

Working Capital Limit

20. The Retaller/Distributor/Master Distributor/ State Head shall be entitled to a credit limit equivalent to the Working Capital balance in the books of p2spay Private Limited ("Credit Limit").. The Retailer/Distributor/Master Distributor/ State Head may enter into transactions up to the value of the existing Credit Limit. In the event the value of the transactions exceed the Credit Limit, all further transactions exceeding the Credit Limit shall automatically be blocked until the Credit Limit is sufficient to permit further transactions. In the event the Retailer/Distributor/Master Distributor/ State Head desires to enter into transactions in excess of the Credit Limit, the Retailer/Distributor/Master Distributor/ State Head shall deposit the amount either with the Distributor or p2spay Private Limited as the case may be to increase its Credit Limit accordingly. The Distributor/ p2spay Private Limited shall, at their sole discretion, permit enhancement of the Credit Limit. If the amount is deposited with the Distributor, the Retailer/Distributor/Master Distributor/ State Head need to obtain proper receipt and the limit gets enhanced from the Distributor. p2spay Private Limited shall not be responsible for any liabilities in such an event.


Commission

21. The Retailer/Distributor/Master Distributor/ State Head shall be entitled to commission, which shall be adjusted on a daily basis/monthly basis/transaction basis, for the provision of the Services at a rate to be intimated by p2spay Private Limited to the Retailer/Distributor/Master Distributor/ State Head from time to time through its portal, either by way of credit to the Working Capital or the Retailer/Distributor/Master Distributor/ State Head may deduct the commission due to it, prior to depositing the proceeds of a transaction in the Current Account. The Retailer/Distributor/Master Distributor/ State Head shall be regularly updated on the Rates of Commission through the Portal. p2spay Private Limited, at its sole discretion shall decide the sharing of Gross Margin with the Retailer/Distributor/Master Distributors/ State Head and its decision will be final. It is presumed that the Retailer/Distributor/Master Distributor/ State Head has agreed to such commission / margin before the transaction. Any dispute in this regards will not be admissible by p2spay Private Limited.

Prices and discounts

22. All prices, charges, fees and discounts for all p2spay Private Limited Services shall be determined, and may from time to time be revised, by p2spay Private Limited at its sole discretion. The Retailer/Distributor/Master Distributor/ State Head shall not collect cash from the customers by offering discounts on the Services which do not have p2spay Private Limited's sanction. The Retailer/Distributor/Master Distributor/ State Head shall also not provide any incentives, subsidies or do any act/ omission or thing, which shall have the effect of providing incentives or subsidies on the Services. The Retailer/Distributor/Master Distributor/ State Head acknowledges that p2spay Private Limited has the right to alter the prices or nullify any sales that have been entered in the portal.


Taxes

23. All current and/or future taxes or similar fees including without limitation GST, value added tax, service tax and other local or municipal taxes shall be payable by the Retailer/Distributor/Master Distributor/ State Head. Such amounts shall not be retained by the Retailer/Distributor/Master Distributor/ State Head while retaining its commission. Payments made to the Retailer/Distributor/Master Distributor/ State Head shall be subject to such withholdings as prescribed under applicable law. Subject to the aforesaid, p2spay Private Limited assumes no responsibility for the tax compliance of the Retailer/Distributor/Master Distributor/ State Head.

Costs

24. All costs and expenses for operation of p2spay Private Limited Kiosk including but not limiting to electricity, telephone, staff salary, traveling, promotional activities and other similar out-of-pocket expenses incurred in the performance of the Services shall be borne by the Retailer/Distributor/Master Distributor/ State Head.


Activity/Inactivity charges

25. A minimum monthly charges plus Taxes may be levied by p2spay Private Limited and the same shall be deducted from the Retailer/Distributor/Master Distributor/ State Head 's Working Capital balance. The Retailer/Distributor/Master Distributor/ State Head hereby agrees and acknowledges to pay such charges as intimated to the Retailer/Distributor/Master Distributor/ State Head from to time Set off: p2spay Private Limited may, deduct sums due from the Retailer/Distributor/Master Distributor/ State Head under these Terms and Conditions from any sums due to the Retaller/Distributor/Master Distributor/ State Head under the same and the Retailer/Distributor/Master Distributor/ State Head hereby consents to such set off being made by p2spay Private Limited.


EMPLOYEES

26. The Retailer/Distributor/Master Distributor/ State Head shall be solely responsible for all such personnel employed by it, including payment of wages, making of contributions under various labour laws, such as the Employees Provident Fund and Miscellaneous Provisions Act, 1952, the Employees State Insurance Act, 1948, etc.


27. The Retailer/Distributor/Master Distributor/ State Head acknowledges that it shall be responsible for all acts and comissions of its employees, subordinates, agents,aforesaid assignees or other personnel engaged by the Retailer/Distributor/Master Distributor/ State Head.


EXCLUSIVITY AND NON COMPETE

28. During the continuation Term of this agreement, the Retailer/Distributor/Master Distributor/ State Head shall not, directly or indirectly, through any other person, firm, corporation or other entity (whether as an officer, director, employee, partner, consultant, holder of equity or debt investment, lender or in any other manner or capacity) market, offer and/or perform services similar to that being developed, offered or sold by p2spay Private Limited; solicit, induce, encourage or attempt to induce or encourage any employee or consultant of p2spay Private Limited to terminate his or her employment or consulting relationship with p2spay Private Limited, or to breach any other obligation to p2spay Private Limited; (c) solicit, interfere with, disrupt, alter or attempt to disrupt or alter the relationship, contractual or otherwise, between p2spay Private Limited and any other person including, without limitation, any consultant, contractor, customer, potential customer, or supplier of p2spay Private Limited; or (d) engage in or participate in any business conducted under any name that shall be the same as or similar to the name of p2spay Private Limited or any trade name used by p2spay Private Limited.


INTELLECTUAL PROPERTY

29. No license under any patents, copyrights, trademarks or any other intellectual property rights of p2spay Private Limited/ its affiliates / its Service Provider(s)/ third party(ies) is granted to or conferred upon to the Retailer/Distributor/Master Distributor by virtue of being the Retailer/Distributor/Master Distributor/ State Head of p2spay Private Limited. The Retailer/Distributor/Master Distributor/ State Head shall not acquire any interest and right on the trademark(s), trade name(s), logo, etc. of other party including p2spay Private Limited by virtue of this Agreement and shall not use the logos, trademark of p2spay Private Limited/owner of intellectual property on including interalia the Retailer/Distributor/Master Distributor's/ State Head Rubber stamps, letterheads, Visiting Cards, websites etc. and/or any such material in whatsoever manner.


30. The Retailer/Distributor/Master Distributor/ State Head agrees to protect the logo, trade name and trademark of p2spay Private Limited and not use the same, in any unauthorised manner, whatsoever, including interalia as a tool for acknowledging payments accepted by the Retailer/Distributor/Master Distributor/his representative, thereby creating false impression about the authenticity of such acknowledgment / receipt. The Retailer/Distributor/Master Distributor/ State Head hereby undertakes to indemnify, defend and hold p2spay Private Limited harmless for all loss(es) / damage(s) arising due to infringement of this clause.The Retailer/Distributor/Master Distributor/ State Head is aware of the consequences, if at all, the Retailer/Distributor/Master Distributor / State Head and/or his representative are found in unauthorized use of p2spay Private Limited logo/ trade name(s) in any manner, then strict action shall be taken against the Retailer/Distributor/Master Distributor/ State Head, including permanent deactivation of his Services, but not limited to any other legal action which p2spay Private Limited may deem fit and proper, under the provisions of law.


CONFIDENTIALITY AND SECURITY

31. The Retailer/Distributor/Master Distributor/ State Head agrees that all information disclosed by p2spay Private Limited or which the Retailer/Distributor/Master Distributor/ State Head gets in the course of negotiating this Agreement is confidential in nature and hence cannot be disclosed. Each Party may disclose the existence of this Agreement, but agrees that the terms and conditions of this Agreement will be treated as Confidential Information; provided, however, that each Party may disclose the terms and conditions of this Agreement:as required by any court or other governmental body.


to legal counsel of the Parties; in confidence, to accountants, banks, and financing sources and their advisors;
in connection with the enforcement of this Agreement or rights under this Agreement;
in confidence, in connection with an actual or proposed merger, acquisition or similar transaction.

32. The Retailer/Distributor/Master Distributor/ State Head also agrees that on and from the date of this Agreement all information, which the Retailer/Distributor/Master Distributor/ State Head may obtain from p2spay Private Limited pursuant to this Agreement, shall be kept confidential by the Retailer/Distributor/Master Distributor/ State Head and shall not be disclosed to any third party, save and except with the prior written consent of the p2spay Private Limited.

33. Security of POS User ID and Password: The Retailer/Distributor/Master Distributor/ State Head shall be solely, exclusively and absolutely responsible and liable for safe- guarding and/or securing the confidentiality of the user id and passwords relating to access of p2spay Private Limited Services and such other relevant information, in whatsoever name called pertaining to the Retailer/Distributor/Master Distributor/ State Head User Account of the Retailer/Distributor/Master Distributor/ State Head.


34. Unauthorized Access: The Retailer/Distributor/Master Distributor/ State Head shall take all necessary precautions to prevent unauthorized and illegal use of p2spay Private Limited services and unauthorized access to the Retailer/Distributor/Master Distributor/ State Head Accounts provided by p2spay Private Limited. The Retailer/Distributor/Master Distributor/ State Head hereby agrees that p2spay Private Limited shall not be held liable and/or responsible for any wrong doings/ misappropriation/ misrepresentation/any leakage of passwords and for any liability arising due to insufficient security maintained by the Retailer/Distributor/Master Distributor/ State Head with respect to the Retailer/Distributor/Master Distributor/ State Head account. p2spay Private Limited shall take all commercially viable and/or reasonable care to, ensure the security of and to prevent unauthorized access, using commercially viable and reasonable technology available to p2spay Private Limited.


Fraud/fake transactions

35. p2spay Private Limited shall not be liable and/or responsible for any fraud/fake transactions occurring from the Retailer/Distributor/Master Distributor/ State Head id by any third party. p2spay Private Limited takes utmost care for encryption of the Retailer/Distributor/Master Distributor/ State Head 's personal details. However, p2spay Private Limited cannot control the misuse of the sensitive information like password/s once it is handed over to the Retailer/Distributor/Master Distributor/ State Head. Retailer/Distributor/Master Distributors shall be responsible to follow standard g p2spay Private Limitedelines for securing their id/password for the p2spay Private Limited Software.


PE p2spay Private Limited TECH LAB PRIVATE LIMITEDwill not be responsible or liable for any wrong transaction done by the Retailer/Distributor/Master Distributor/ State Head by using fake fingerprints or cloning fingerprints.
In case of any issue with the documents provided by the Retailer/Distributor/Master Distributor/ State Head, PE p2spay Private Limited TECH LAB PRIVATE LIMITEDmay collect OTP from the member to download the documents as KYC, if the member fails to do the KYC successfully, the member ID may be blocked.
Retailer/Distributor/Master Distributor/ State Head misbehaving or abusing with customer care, charges ranging from 100 to 10,000 can be imposed and ID can also be blocked.
WARRANTIES AND CONVENANTS OF THE RETAILER/DISTRIBUTOR/MASTER DISTRIBUTOR

36.. The Retailer/Distributor/Master Distributor/ State Head hereby warrants, covenants and undertakes that it shall Promptly, effectively, efficiently and professionally sell, market, distribute and promote the Services and shall promptly respond to all inquiries by any customer or potential customer in relation to the Services. at all times co-operate with p2spay Private Limited's representative(s) and promptly report to p2spay Private Limited any complaints or customer feedback relating to the Services which may come to the Retailer/Distributor/Master Distributor/ State Head 's attention. ) Conduct its operations in compliance with applicable law, these Terms and Conditions and all g p2spay Private Limitedelines and instructions that may be provided by p2spay Private Limited from time to time.


Promote p2spay Private Limited's business interests. not do or omit, or cause to be done or omitted, any act, deed or thing, directly or indirectly which may potentially result in any damage to, loss of reputation of or any
employ sufficient number of personnel to provide the Services, who shall be adequately trained to provide the Services; Ensure all personnel employed by it comply with these Terms and Conditions and the Retailer/Distributor/Master Distributor/ State Head shall be solely responsible for all acts/omissions of such personnel. Not enter into any agreements with customers or any other third parties which are contrary to law or to these Terms and Conditions. ) adhere to and shall cause its employees, subordinates, agents, aforesaid assignees or other personnel engaged by the Retailer/Distributor/Master Distributor/ State Head to provide the Services to adhere to the dress code and professional conduct and etiquette as prescribed by p2spay Private Limited from time to time; ensure that none of the Services are denied to any person or group of persons or to any customer save and except with the express written consent and/or.
not permit unauthorized persons entry into the Retail Outlet and shall, under no circumstance, permit any unauthorized person to access the computer/server located at the Retail Outlet or access to information, material, accounts and records in relation to p2spay Private Limited. Services.
not permit any other person whosoever, to conduct any business, trade or profession of any nature at the Retail Outlet; and obtain and maintain all required necessary approvals, permits, waivers, consents, registrations and licenses from the relevant authority to perform all its obligations under these Terms and Conditions.

37. The Retailer/Distributor/Master Distributor/ State Head agrees that it shall be solely liable and responsible for any seizure of instruments provided by p2spay Private Limited to it by any governmental authority for its actual or alleged illegal and unlawful act.


38. The Retailer/Distributor/Master Distributor/ State Head agrees that it shall be solely liable and responsible for taking any type of Insurance including but not limited to Cash handling/transit Insurance, in accordance to provide protection to p2spay Private Limited business accordingly from time to time.


39. The Retailer/Distributor/Master Distributor/ State Head agrees and undertakes to ensure that the contact details including phone number and/or any other credentials of the consumer/s which needs to be captured on p2spay Private Limited platform for acknowledging the transaction done at p2spay Private Limited network, should be genuinely of the customer and/or taken from the customer/s and the Retailer/Distributor/Master Distributor/ State Head shall not put his own or any fake / wrong credentials on behalf of customer/s, in any manner whatsoever.


40. The Retailer/Distributor/Master Distributor/ State Head also agrees that it shall during the Term of this Agreement, allow p2spay Private Limited and/or any other statutory authority/ person of its management, auditors, regulators and/or agents the opportunity of inspecting, examining, auditing and/or taking copies of any records with the Retailer/Distributor/Master Distributor/ State Head in relation to the performance of the Services by the Retailer/Distributor/Master Distributor/ State Head.


41. The Retailer/Distributor/Master Distributor/ State Head shall co-operate with such internal or external auditors and/or as defined above to assure a prompt and accurate audit of the Retailer/Distributor/Master Distributor/ State Head 's records and data and shall also co-operate in good faith and in best efforts basis with p2spay Private Limited to correct any practices, which are found to be deficient as a result of any such audit within a reasonable time.


42. The Retailer/Distributor/Master Distributor/ State Head shall perform its responsibilities under these Terms and Conditions diligently and shall strive to increase the sale of p2spay Private Limited Services to the best of its ability and shall always maintain a good relationship with the specified Distributor and the customers and shall maintain total transparency in relation to the same.


REPRESENTATIONS AND WARRANTIES

43. The Retailer/Distributor/Master Distributor/ State Head represents and warrants that: it has had a full and adequate opportunity to read and review this Agreement and to be thoroughly advised of the terms and conditions of this Agreement by an attorney or other personal representative, and has had sufficient time to evaluate and investigate the provision of Services under this Agreement and the financial requirements and risks associated with the same; Neither the execution of this Agreement nor the performance of the Retailer/Distributor/Master Distributor' State Head ‘s obligations under this Agreement will result in a violation or breach of any other agreement by which the Retailer/Distributor/Master Distributor/ State Head is bound; it has and will continue to have the power and authority to be bound by these Terms and Conditions and to perform and fulfill all activities contemplated herein and that no other person or entity is required to consent or provide permission to the activities contemplated under these Terms and Conditions and the Retailer/Distributor/Master Distributor/ State Head is not subject to any agreement, judgment or order inconsistent with these Terms and Conditions; (a) the entry into and performance of these Terms and Conditions in accordance therewith shall not result in a violation of applicable law, its charter documents or any other agreement by which it is bound; and it is adequately insured for all liabilities specified herein.

44. The warranties provided herein by the Retailer/Distributor/Master Distributor/ State Head are in addition to and do not exclude any of the implied warranties under the applicable law with respect to the activities contemplated under these Terms and Conditions.


MISCELLANEOUS

45. Governing Law: These Terms and Conditions shall be governed by, and construed in accordance with Indian law as such law shall from time to time be in effect, subject to Delhi Jurisdiction courts only. 46. Dispute Resolution: The Parties shall try and resolve disputes, if any, arising under these Terms and Conditions amicably failing which the same shall bereferred to arbitration in accordance with the Arbitration and Conciliation Act, 1996 or any modifications or re-enactments thereof. The arbitration shall be conducted by a sole arbitrator agreed between both Parties. The venue of arbitration shall be New Delhi Only. The arbitration proceedings shall be in English. The award shall be final and binding on the Parties. A Retailer/Distributor/Master Distributor/ State Head is a business associate and the relationship is created under this agreement. In no way the Retailer/Distributor/Master Distributor/ State Head is a customer of p2spay Private Limited and shall not be entitled to the remedy under consumer dispute Act. In the event of disputes between the Retailer/Distributor/Master Distributor/ State Head and any other operator of p2spay Private Limited Retail Outlet, such disputes shall be resolved by an officer of p2spay Private Limited, whose decision shall be final and binding.


Non-Exclusive Appointment

47.The Retailer/Distributor/Master Distributor/ State Head hereby acknowledges that all of the rights provided under these Terms and Conditions including area of operation, without limitation, the limited license to use p2spay Private Limited Intellectual Property are non-exclusive in nature and nothing herein shall be read to prejudice any right that p2spay Private Limited to any other person any other right or permission to perform the activities contemplated under these Terms and Conditions.


Force Majeure

48. If p2spay Private Limited is prevented from performing any of its obligations under this Agreement due to any cause beyond p2spay Private Limited's reasonable control, including, but without limitation to, any act of God, fire, flood, explosion, war, strike, embargo, government authority / regulation, civil or military authority, acts or omissions of carriers, transmitters, providers, vandals, or hackers, major system break down and data loss beyond recoverable (a "Force Majeure Event") the time for p2spay Private Limited's performance will be extended for the period of the delay or inability to perform due to such occurrence; provided, however that if p2spay Private Limited is unable to cure that event within 30 (thirty) days of the Force Majeure Event ceasing, or such further time as may be granted by p2spay Private Limited , p2spay Private Limited may terminate the Retailer/Distributor/Master Distributor/ State Head 's appointment without any compensation or damages.


Injunctive Relief

49. p2spay Private Limited shall be entitled to injunctive relief in the event of breach of the terms of these Terms and Conditions by the Retailer/Distributor/Master Distributor/ State Head to prevent or curtail any actual or threatened breach by the Retailer/Distributor/Master Distributor of the express provisions of these Terms and Conditions or purpose fundamental (though not expressed) to signing of these Terms and Conditions.


Relationship

50. The Services rendered by the Retailer/Distributor/Master Distributor/ State Head under this Agreement shall be provided to p2spay Private Limited on "Principle to Principle" basis, and nothing in this Agreement creates or shall be deemed to. create the relationship of partners, a joint venture, employer-employee, or principal-agent between the Parties. The Retailer/Distributor/Master Distributor/ State Head shall not, without p2spay Private Limited's prior written approval, either on its invoices, letterheads or any other place or by any other means, orally or in writing, make any statement or representation, calculated or liable to induce others to believe that the Retailer/Distributor/Master Distributor/ State Head is the agent of p2spay Private Limited or do any act, deed or things to bind p2spay Private Limited in any way in dealing with any third party (ies). The Retailer/Distributor/Master Distributor/ State Head is providing services to the customers and any dispute with the consumer shall be sole responsibility of the Retailer/Distributor/Master Distributor/ State Head.


Notice

51. Any notice required to be provided hereunder by one Party to the other shall be given in writing and shall be delivered by (a) personal messenger, (b) proof of delivery requested courier service or (c) facsimile. All notices shall be delivered to the address of the Parties as provided in the Retailer/Distributor/Master Distributor/ State Head Application Form.


Assignment

52. The Retailer/Distributor/Master Distributor/ State Head may not assign or delegate any of its rights or obligations hereunder without a prior written consent from p2spay Private Limited. Subject to the foregoing, the rights and obligations under these Terms and Conditions shall ensure to the benefit of, and shall be binding upon, the heirs, legatees, successors, representatives, and permitted assigns of the respective Parties.53. For the purpose of this Agreement, the term "Software" shall include custom built software that is owned by p2spay Private Limited, or software that has been licensed from third party suppliers by p2spay Private Limited and in relation to which p2spay Private Limited has obtained the right to sub license from such third party suppliers.